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                    Wednesday - September 9, 2020
                    Verified Calls help identify calls from legitimate businesses
                    Google has taken a step toward controlling spam voice calls on Android devices with a new addition to its phone app. The "Verified Calls" feature will display a caller's name, logo, reason for calling and a verification symbol indicating a business has been verified by Google. The service will initially roll out in the United States, Mexico, Brazil, Spain and India, with more countries to follow. [More...]

                    Monday - September 7, 2020
                    ai-enhanced appearance for video meetings
                    The fact is that people tend to judge us by our appearance. For a lot of folks on video calls, that appearance has degraded sharply this year. Wrinkled clothing, no makeup, partial beards, hair on men down to their shoulders, and work locations that are sloppy, dingy and dark. These all have become everyday experiences on video calls. A few vendors recently showcased new tech to address how we look and sound in online meetings. [More...]

                    Thursday - September 3, 2020
                    Data breaches were rampant in 2019, occurring at an unprecedented pace. However, the first half of this year has seen a reduction in the number of reported events. Reported being the operative word. In all, more than 15 billion records were exposed in nearly 7,100 data breaches last year. This year however, the number of publicly reported data breaches has decreased. [More...]

                    Wednesday - September 2, 2020
                    tech and finance companies delay return to office work
                    Tech and finance professionals are joining the ranks of workers in other industries by delaying their return to in-person office work. According to thousands of employees and managers polled about their companies' plans regarding working from home, many U.S. employers have postponed return-to-office plans until as late as the third quarter of next year. [More...]

                    Tuesday - September 1, 2020
                    FAA grants Amazon Pert 135 certificate to operate as an air carrier
                    Amazon has cleared a key government hurdle in its flight path to deliver packages by airborne drones. The U.S. Federal Aviation Administration has granted the online retail giant a Part 135 certificate, which allows Amazon Prime Air to operate as an air carrier. The move lets Amazon make commercial deliveries under a trial program that uses drone technology announced last year. [More...]

                    Monday - August 31, 2020
                    windows 95, 25 year anniversary
                    Last week was the 25th anniversary of the biggest and most critical launch in computing history. The year running up to the Windows 95 launch was a fantastic mix of media showcases, previews, speculation and excitement. From the standpoint of demand, nothing that preceded the product even came close; and since then only Apple has been able to drive the same level of excitement. [More...]

                    Friday - August 28, 2020
                    Municipalities throughout the United States have been switching from diesel- and natural gas-powered vehicles to electric vehicles, to cut costs and reduce damage to the environment. However, funds are drying up as governments grapple with falling income due to lower taxes and business activity, along with increased costs to deal with the pandemic. [More...]

                    Thursday - August 27, 2020
                    phishing attacks on zoom and video apps
                    Users of video conference tools should be aware of the growing risk of impersonation attacks. Cybercriminals are capitalizing on the exponential increase of users turning to Zoom and other platforms to collaborate across work and friend networks. Researchers have identified attacks stemming from Australia, Germany, the U.S. and elsewhere. [More...]

                    Wednesday - August 26, 2020
                    Online bandits are decreasing their schemes against businesses but increasing COVID-19 scams aimed at consumers, according to a report released Tuesday by TransUnion. Suspected fraudulent digital transactions against businesses worldwide dropped nine percent from the lockdown phase of the pandemic to the reopening phase. [More...]

                    Tuesday - August 25, 2020
                    dark web prices for stolen credentials are rising
                    After crashing in 2019, Dark Web markets for stolen credentials rebounded during the first half of 2020, largely due to major shifts in consumer behavior caused by the global pandemic. Hacked accounts for delivery services and physical fitness brands are some of the highest priced items on the market, according to a recent report. [More...]

                    Monday - August 24, 2020
                    Wing drone delivery
                    One of the enormous changes coming to us that has accelerated significantly of late is drone delivery, which promises to provide more speedy fulfillment of online orders. First for small items like meals and medicines, and eventually for larger items -- and even people. Still, drone delivery has some challenges to overcome. [More...]

                    Thursday - August 20, 2020
                    cure.fit health wellness fitness app
                    In-person workout sessions these days might seem like a thing of the past, while solitary workouts at home replace gym visits as an ongoing result of the pandemic. The use of artificial intelligence is not yet a common feature in fitness apps, but it is a main component in a popular India-based app now focused on growing users in the U.S. and Canada. [More...]

                    Wednesday - August 19, 2020
                    how to protect data from natural disasters
                    With hurricane season in full bloom and the additional prospect of natural disasters, the importance for companies to have disaster data plans in place is paramount. TechNewsWorld discussed disaster preparedness with a panel of IT experts. Check out their recommendations -- and make sure that you have not forgotten that one key thing that many companies forget to protect but regret afterward. [More...]

                    Tuesday - August 18, 2020
                    workers return to offices getting temperature check for coronavirus
                    For those business that got it right reopening their workplaces the first time around, they should be in pretty good shape for round two. But others that struggled to get a handle on operations will likely find themselves again in chaos -- especially where IT is concerned for the transplanted work-from-home employees. [More...]

                    Monday - August 17, 2020
                    Qualcomm won its appeal after settling with Apple
                    Last week Qualcomm won its appeal long after settling with Apple, after Apple allegedly got caught fabricating evidence. This decision is critical to the long-term position of the U.S. in the technology market, and showcases that the U.S. legal system, while clearly under a lot of stress, still works. [More...]

                    Salesforce Industries Summit
                    Do misspellings on a website negatively influence your decision to do business with a product or service provider?
                    Yes -- Spelling errors reflect a lack of attention to detail and diminish my confidence in the provider.
                    Possibly -- One inconspicuous misspelled word is excusable. However, multiple or glaring misspellings are indicators of other problems with the business.
                    No -- If the provider has a product or service I need, their spelling ability is immaterial to my decision to do business with them.
                    Forrester names NICE inContact CXone a leader in cloud contact center software
                    Forrester names NICE inContact CXone a leader in cloud contact center software
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